This Privacy Policy explains how Safeseal Roofing collects and uses personal data when you use our website or contact us. It tells you what information we collect, why we collect it, and your rights under UK data protection law.
Who We Are
Safeseal Roofing
Website: www.safesealroofing.co.uk
Email: info@safesealroofing.co.uk
Phone: [add phone]
Safeseal Roofing is responsible for deciding how and why your personal data is used.
What Information We Collect
When you contact us
If you fill in a form, email or call us, we may collect:
• Your name
• Email address
• Phone number
• Address or property location
• Details about your roofing enquiry
When you use our website
We automatically collect limited information such as:
• Your IP address
• Device and browser type
• Pages viewed and time spent on site
• How you found our website
This information does not directly identify you.
How We Use Your Information
We use your information to:
• Respond to enquiries and provide quotes
• Arrange inspections or site visits
• Deliver roofing services
• Improve our website and services
• Measure website and marketing performance
Analytics and Advertising
Google Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve content and performance. IP addresses are anonymised.
Meta (Facebook & Instagram)
We use Meta tools to understand how our ads perform. These tools may track actions such as page views or form submissions if you have accepted marketing cookies.We do not use this data to personally identify you.
Cookies
Cookies are small text files stored on your device.
We use:
Essential cookies – required for the site to function
Analytics cookies – to understand website usage
Marketing cookies – to measure advertising performance
You can accept or reject non-essential cookies using our cookie banner or browser settings.
Our Legal Basis for Using Your Data
We only use your data when we have a valid reason to do so, including:
• To respond to your enquiry
• To provide services you request
• To improve our website
• With your consent, for marketing cookies
• To meet legal obligations
Who We Share Data With
We do not sell your data. We may share limited information with:
• Website hosting providers
• Analytics and advertising platforms
• Professional advisers where required
• All third parties are required to protect your data.
How Long We Keep Your Data
• Enquiry data: up to 3 years
• Customer records: up to 7 years
• Analytics data: up to 26 months
We delete data when it is no longer needed.
Your Rights
You have the right to:
• Access your data
• Correct inaccurate information
• Request deletion of your data
• Object to certain uses
• Withdraw consent at any time
To exercise your rights, contact us using the details above.
Keeping Your Data Safe
We use secure systems and procedures to protect your personal information and limit access to authorised personnel only.
Changes to This Policy
We may update this Privacy Policy occasionally. Any updates will be published on this page.
Complaints
If you have concerns about how your data is handled, you can contact us or complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk
