Terms & Conditions

The type of personal information we collect

We may collect and process the following information:

• Your Name
• Contact information including, contact number, address, email address and call recordings*
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

*Calls to the numbers on this page and associated pages will be recorded; you will be made aware of this prior to the call being connected to us. If you do not wish for a call to be recorded you must terminate the call.

What we do with the information we gather

Most of the personal information we process is provided to us directly by you and we may use it for one of the following reasons:

• Internal record keeping
• To carry out our obligations arising from any contracts or service agreements entered into between you and us and to provide you with the information, products and services that you request from us
• We may periodically provide you with information about other goods and services we offer that are similar to those that you have enquired about
• To ensure that content from our Webpage and services is presented in the most effective manner for you and for your computer
• To respond to enquiries, complaints and disputes

Who we share your personal data with

We may share your personal data with:

• Our suppliers, services providers and sub-contractors including other companies in our group, who perform certain business services for us and act as “processors” of your personal data
• Where applicable, to debt collection agencies for the purpose of collecting any monies due to us arising from a contract with you
• To successors in title or replacement operators of all or part of our business

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us.
• It is necessary to respond to your enquiry and also for the performance of any contract or service that you enter into with us (contractual obligation and legitimate interest).

How we store your personal information

We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided. This time period will vary between different types of data.

When determining the relevant retention periods, we take into account the following factors among others:

• Legal obligation(s) under applicable law to retain data for a certain period of time
• Statute of limitations under applicable law
• Potential or actual disputes
• Guidelines issued by relevant data protection authorities

Otherwise, we securely erase your personal data from our systems when it is no longer needed.

How we use cookies

We may use cookies on this Webpage. A cookie is a small data file that is placed onto your computer or mobile device to automatically collect information about how a Webpage or application is used; they help remember who you are and information about your visit. Cookies can help to display the information on a Webpage in a way that matches your interests. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Webpage.

Third Party Links

Our Webpage may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for information collected by these third parties. Please check these policies before you submit any personal data to or use these websites.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998/GDPR 2018. If you would like a copy of the information held on you please write to the Data Compliance Manager, Safeseal Roofing LTD on the details provided below.

• Safeseal Roofing LTD
• Unit 7 Rosebridge Court
• Wigan
• WN1 3DP

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address. We will promptly correct any information found to be incorrect.

If you wish to make a complaint about how your personal information has been processed you may lodge a complaint directly in writing to the Data Compliance Manager, Safeseal Roofing LTD, Unit 7 Rosebridge Court, Wigan, WN1 3DP.

We may ask you for proof of your identity so that we can check that any information we disclose is only provided to the authorised party.

This policy may be updated from time to time.

Any changes we make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

Last updated 23rd February 2023